Giving first: how a free eBook built long-term support

Partner

Oxfam

Project
  • Creative
  • Fundraising
  • Grow your audience
  • Innovation

Across the UK, many people share Oxfam’s vision for a fairer, greener future. But belief alone isn’t enough — Oxfam wanted to help people take the next step and get actively involved.

They wanted to try a new approach – offering something useful and inspiring, that could educate on ways to get involved as well as invite people to give back.

Together we developed a campaign built around a free climate-focused eBook, a simple, powerful guide that gave readers ways to take action and invited them to become long-term supporters of climate justice.

See how we did it

Step 1. Eye-catching designs

Taking Oxfam’s expert information, we designed an accessible and eye-catching eBook, being sure to shine a spotlight on vital statistics about the climate and easy to take actions to engage supporters further.

Step 2. A multi-channel social strategy

We rolled out a multi-platform ad strategy – spanning Facebook, Google Ads, and Pinterest – to reach climate-conscious audiences at scale.

Informed by creative and strategic testing, we optimised messaging and visuals to consistently refresh our approach, including new and timely ad content, to maximise impact.

Step 3. Action-packed landing pages and email journeys

We built inspiring onboarding journeys that moved people straight from ‘Download Your eBook’ landing pages into a daisy chain of actions – including joining Oxfam’s email list, sharing with friends, backing climate justice campaigns, and donating.

To keep that momentum going, we created a welcome email series that sparked deeper engagement and more action.

By tracking metrics and testing messaging at every stage, we learned that quick conversion was key – 92% of donors set up their gift directly on the landing pages.

The results

3,000

new email subscribers
in 8 weeks

2.5%

converted to a regular gift

This project showed how much supporters valued receiving something meaningful, building trust and goodwill to deepen their support. Oxfam took these learnings to kick-start more value exchange products, including a powerful guide to campaigning.

star shape

Want to cut through the noise, rally supporters and drive real change?

Working with Forward Action has been great. I really value their expertise and collaborative approach.

Carmen Barrera

Supporter Acquisition Manager, Oxfam GB

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